I loved that the beds were comfy, and the shower was hot. It felt like a home away from home.

no complaints whatsoever

I loved how cozy the suite felt, and the hot tub was just what I needed after a long day! The pool and outdoor patio were great spots to unwind, making my stay even better. The only downside was that the website info was a bit outdated, but it didn’t ruin my time at all! 😊

I had a pretty decent stay! The room was comfortable with good air conditioning, and I loved the convenience of nearby restaurants. The breakfast options were basic but satisfying.

We enjoyed boating at the nearby lake and explored the beautiful surroundings. The staff were super friendly, making our stay even better. Just a heads up, we couldn’t take breakfast back to our rooms, so plan accordingly. Overall, it was a great spot for our group vacation.

Unfortunately, we had a noisy experience from the room above us. The floor creaked quite a bit, which made it tough to sleep at times.

I had a pleasant stay at Surestay Hotel. The cozy decor created a welcoming atmosphere, and the staff treated me kindly, making my experience enjoyable. However, the noisy experience from above disrupted my rest at times. Overall, it was a lovely retreat for artsy travelers like me.

I appreciated the cozy decor and quiet atmosphere, making it a comfortable retreat. Additionally, the staff treated me with kindness, which made my stay enjoyable and welcoming as a senior traveler.

Could improve accessibility features in common areas.

Comfortable beds but needs cleanliness improvements

I stayed for 2 nights in a King Room, and the bed was quite comfortable, which helped me get some quality rest. However, I noticed that the shower and bathroom were not as clean as I would have liked, with some dirt visible on the walls. While the front desk staff were friendly, I'd recommend improving the overall cleanliness of the rooms.

pleasant stay with room for improvement

The room was spacious and comfortable for our family. The night manager provided exceptional service that made our stay enjoyable.

The breakfast selection could have been more diverse.

a delightful hotel experience despite some cleaning issues and friendly staff who tried their best to help us

Friendly staff, decent facilities.

Several issues arose during my stay that might turn some folks off. The location posed a challenge. the awkward traffic flow made quick trips for food a hassle. The remote control for the TV was a mess, taking a night of trial and error before getting a replacement. Additionally, the toilet in my room struggled to flush properly and the doors required a solid shove to close, which could disturb anyone trying to sleep. The continental breakfast rarely had items available when I went down, leaving me to wonder what I might be missing out on.

A Good Stay with Room for Improvement

The room had a lovely spa bath, perfect for relaxation after a busy day exploring nearby attractions. Although the nighttime staff could use some friendliness, I appreciated the cozy atmosphere and proximity to local dining options. For future guests, request a room away from the party areas for a quieter night.